Privacy policy

This policy explains what personal data is collected through hugomendez.com.mx, why, who it is shared with and how you can exercise your rights. It is issued in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.

1. Controller

Hugo Enrique Méndez Arévalo ("Hugo Méndez"), an individual providing professional software development and consulting services, located in La Piedad, Michoacán, México. Privacy contact: contacto@hugomendez.com.mx.

2. Data collected

• Contact form: name, email, company (optional), phone or WhatsApp (optional) and project details.
• Direct communication: whatever you share by email, WhatsApp, video call or phone.
• If you hire a service: contact details of your team and billing information.
• Technical data: IP address and request timestamps, used only for security and abuse prevention.

No sensitive personal data is requested. Please do not send third-party confidential information or credentials through the form.

3. Purposes

Primary: reply to your request and send a proposal; deliver contracted services and support; invoice and meet legal obligations; keep the site secure.

Secondary (you may opt out at any time by emailing contacto@hugomendez.com.mx): occasional blog articles or service updates, and aggregated statistics.

4. Sharing

Your data is never sold or rented. It is processed by service providers acting on my behalf (transactional email, mailbox, hosting, and messaging platforms you choose to use), some of which may be located outside Mexico. Data is disclosed to authorities only when legally required.

5. Client data within projects

When a project involves personal data of your customers, employees or users, I act as a processor: only on your instructions, confidentially, and never for my own purposes. A confidentiality and data processing agreement can be signed on request.

6. Your rights

You may request access, rectification, deletion or objection (in Mexico, "ARCO rights"), revoke consent or limit use, by emailingcontacto@hugomendez.com.mx with your name, proof of identity, a description of the request and any detail that helps locate your data. I will respond within 20 business days, and if applicable apply the request within 15 business days after that. Deletion may not apply when data must be retained by law or to perform an active contract.

7. Retention

Inquiries that do not become projects: up to 12 months after last contact. Clients: for the relationship and the period required by tax and accounting law.

8. Cookies

This site uses no advertising cookies or third-party trackers, only essential browser storage required for the site to work.

9. Security

Reasonable administrative, technical and physical safeguards are applied, including HTTPS, restricted access and form rate limits. If a breach significantly affects your rights, you will be notified without undue delay.

10. Changes

Changes to this policy are published on this page with the date of the last update.